Apply for a new ID card due to theft

If you wish to report the theft of your ID card:

• Report the theft to an identity card authority, usually the citizens' office, or to the police. You can report the theft in person. Many local authorities also offer a digital option for reporting the theft.

If you want to apply for a new ID card after the theft.

• You make an appointment at your local citizens' office. If you do not apply for your ID card at your main place of residence, you need an important reason and must pay a surcharge on the fee.
• You bring the necessary documents with you.
• You pay the fee.
• Your fingerprints will be stored in the chip of the ID document and taken on site.
• You will immediately receive a new one-time PIN to make your online ID function ready for use with the newly requested ID card. You decide yourself when you want to use this option.
• Your Citizens' Office will inform you when you apply when you can collect your ID card.
  • Alternatively, in many cases you can have the ID document sent to your home address by post and handed over in person at the front door if you are over 16 years old.

Please contact your identity card authority.

You can also submit the application to any other identity card authority in Germany. However, this will incur additional fees.

• Her ID was stolen. .

• biometric digital passport photo: taken on site at the authority or by a registered domestic photo service provider (photographer)
• if available and not yet validated: passport
• if no valid passport is available: Birth certificate or marriage certificate
• if available: police report of loss
• for children under the age of 16: if applicable, a declaration of consent from the parent with custody who is not present
  • if there is only one parent or legal guardian, additional proof of custody
• if available: valid or already expired children's passport

A fee reduction or exemption is possible under certain conditions.

You must apply for a new ID card as soon as possible after the theft if you do not have another valid ID document.

It usually takes at least 2 weeks from the date of application before you can collect your ID card from the Citizens' Registration Office.

• § Section 9 of the Identity Card Act (PAuswG)

In the event of theft or loss, you can also block the online function of the ID card yourself by calling the blocking hotline. You must have your blocking password ready, which you were given with the one-time PIN.

25.06.2025