REGULAR OPENING HOURS
The town hall at Hindenburgstraße 9a and the building advice center at Amalienstraße 6 are open to the public without prior appointment:

Citizens' office and licensing office
Monday: 8:00-12:00 and 13:00-16:00,
Tuesday: 8:00-12:00
Thursday: 13:00-18:00

Driving license office
Monday and Tuesday: 8:30-12:00
Thursday: 14:00-18:00

Foreigners' Registration Office
Visitors to the municipal Foreigners' Registration Office should make an appointment via our online booking system.

Building Advice Center
Monday-Wednesday: 8:00-12:00
Thursday: 14:00-18:00
Friday closed
You can make an appointment at the Building Advice Center via the online booking system.

City treasury and tax department
Monday, Wednesday and Friday: by appointment
Tuesday: 8:30-12:00 and 14:00-16:00
Thursday: 8:30-12:00 and 14:00-18:00

Office
Monday to Wednesday: 8:30-16:00
Thursday: 8:30-18:00
Friday: 8:30-12:00

For most of the services offered by the above-mentioned departments, it is also possible to make appointments via the online booking system(https://www.neustadt.eu/termin). The following appointment times are available here: Wednesday and Friday - both mornings.

General opening hours of the city administration
Monday: 8:30-12:00
Tuesday: 8:30-12:00
Wednesday: 8:30-12:00
Thursday: 14:00-18:00
Friday: 8:30-12:00

Individual departments may have different opening hours. These can be found under the individual services of the city administration.

Information on electronic invoicing

General information on electronic invoicing

From 01.01.2025, the Neustadt an der Weinstraße city administration will only accept invoices in electronic form in accordance with the requirements of the Rhineland-Palatinate E-Invoicing Ordinance (ERechVORP) in conjunction with the RLP E-Invoicing Act. This applies to all invoices submitted to our administration.

You have the following basic options for submitting electronic invoices:

1. submission via the so-called routing ID
2. Submission by e-mail to rechnung@neustadt.eu

Electronic invoices must be submitted in the standard XRechnung format or another EU-compliant format (e.g. ZUGFeRD).
Invoices in PDF format are only accepted in exceptional cases.

We recommend that all suppliers and service providers prepare for the changeover in good time. Further information and technical details on submission can be found here on the state website.

Routing ID

What is the routing ID?

The routing ID is used to identify the invoice recipient when transmitting electronic invoices and to address invoices to them.

The central invoice receipt platform Rhineland-Palatinate can use the routing ID to forward electronic invoices to invoice recipients.

How can you, e.g. as a craft business, send an e-invoice to the city administration?

Step 1: Register with the Rhineland-Palatinate user account
You can access the user account here.