Applying for replacement of flight attendant certificates

Source: BUS Rheinland-Pfalz

If you apply to the Luftfahrt-Bundesamt (LBA) for a replacement issue, you must give reasons for this.

The following reasons are possible:

Loss
theft
Change of personal data: First name(s), surname, gender, nationality
other reasons, for example if the previous cabin crew attestation is no longer legible or has been torn and is therefore unusable.

You can apply for a replacement cabin crew attestation online via the federal portal or by e-mail or post.

If you wish to submit the application online:

Call up the online application on the federal portal. This will guide you step by step through the required information and necessary documents.
Upload the required documents as a file or make them available as a download link and submit the application online.
If anything is unclear or information is missing, the LBA will contact you.
The LBA will check whether the requirements have been met and will send you a prepayment invoice if necessary.
You pay the prepayment invoice.
The LBA will issue a replacement cabin crew attestation and send you the document by post.

If you wish to submit the application by e-mail or post:

Go to the LBA website and download the application form for the replacement issue of a cabin crew attestation from there.
Complete the application.
Print out the application, sign it, scan it and send it to the LBA by e-mail together with the required documents. Alternatively, you can send the application by post.
If anything is unclear or information is missing, the LBA will contact you.
The LBA will check whether the requirements have been met and will send you a prepayment invoice if necessary.
You pay the prepayment invoice.
The LBA will issue a replacement cabin crew attestation and send you the document by post.

You hold a cabin crew attestation or have held one in the event of loss.
If your cabin crew attestation was issued more than 60 months ago, you must provide proof that you have flown within the last 60 months.

One of the following conditions must be met for the Federal Aviation Office (LBA) to reissue your certificate:

The initial issuing organization no longer exists.
The initial issuing organization is no longer authorized to issue cabin crew attestations.
The cabin crew attestation to be replaced was issued by the LBA.

If you are requesting a replacement cabin crew attestation due to loss, theft or other reasons:

Copy of the flight attendant certificate to be replaced
if you do not have a copy of the cabin crew attestation: Copy of the basic course certificate
if the date of issue of the cabin crew attestation is 60 months or more in the past: Proof of the last flight assignment in the past 60 months, for example roster, route assignment statement or flight hours overview

If you are applying for a replacement cabin crew attestation due to a change in personal data:

Copy of the cabin crew attestation to be replaced
if the date of issue of the cabin crew attestation is 60 months or more in the past: Proof of the last flight assignment in the past 60 months, for example roster, route assignment statement or flight hours overview
Official document, e.g. birth certificate, marriage certificate, decision of the local court

General:

Process flow