For all matters relating to your legal residence and your permit to work in Germany, please contact the Foreigners' Registration Office.
If you are in need of assistance at the beginning of your stay in Germany, you are entitled to receive social benefits in accordance with the Asylum Seekers' Benefits Act. You can apply for these asylum seeker benefits at the local benefits authority (social welfare office).
To apply for social benefits in accordance with the Social Security Code II or XII, please contact the Jobcenter of the Federal Employment Agency.
You can find out which immigration authority is responsible for you on the website of the Federal Office for Migration and Refugees.
Rhineland-Palatinate also offers a free and multilingual information hotline for all refugees and helpers. You can reach them Monday to Friday from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. on 0800-9900 660. You can also contact the hotline in writing using a contact form.
