Problems with offices and institutions

Many people are afraid of contact with authorities and institutions. Often they come into contact with decisions that are unclear to them, are dissatisfied or do not or only insufficiently find their way in the "jungle of authorities". For this reason, some cities and municipalities have set up a citizens' advice service to which citizens seeking help can turn.

The Citizens' Office of the state government is an institution for all citizens in Rhineland-Palatinate.

• Citizens' Office of the State Government