Always obtain a doctor's prescription before you make use of therapeutic products.
If you have made a co-payment, you can submit the co-payment receipt online or by post.
Online service:
- Call up the online service.
- You will be guided through the procedure on the accident insurance service portal.
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You can log in.
- If you would like to receive the reply from your Berufsgenossenschaft or accident insurance fund in the mailbox of your BundID account or My Company Account, you must have an account and authenticate yourself.
- If you would like to receive the reply by post, you can continue without registering.
- Select your responsible employers' liability insurance association or accident insurance fund or find them using the industry search.
- Upload the required documents.
- Complete the online form and send it off.
- Your notification will be automatically forwarded to your employers' liability insurance association or accident insurance fund.
- You will receive feedback via the desired channel.
Online service of your employers' liability insurance association or accident insurance fund:
- If you have access to the portal of your employers' liability insurance association or accident insurance fund, you can also submit the notification electronically there if necessary.
Message by post:
- Send an informal letter to your employers' liability insurance association or accident insurance fund.
- Make sure you provide the required information and enclose the necessary documents.