Submitting a complaint via the state-independent medical service

After your complaint has been received by the competent supervisory authority, you will first receive a confirmation.

If necessary, the Medical Service will then be asked to comment on your complaint.

The supervisory authority will then check the statement and all associated documents for legal violations. You will receive a response with the outcome once the supervisory review has been completed.

None.

However, a written description of the facts is useful.

There is no deadline.

The processing time depends on the scope and complexity of the individual case. You should allow at least four to six weeks.

• § 280 Abs. 4 Sozialgesetzbuch (SGB) Fünftes Buch (V)
• §§ 88f Sozialgesetzbuch – Viertes Buch (SGB IV)

Not available

The examination of the complaint does not constitute legal advice and does not replace an objection or a complaint.

The supervisory authority only acts in the public interest. The competent supervisory authority is therefore not obliged to take action following a complaint.

If there is a violation of the law, the competent supervisory authority will work to ensure that this is rectified by the Medical Service. However, the supervisory authority cannot make any decisions in place of the service.

If the complainant seeks a change in the law, he/she must contact the responsible federal ministry directly.

23.02.2024

The text was automatically translated based on the German content.