Buying goods, digital content or services (including financial services) from another Member State, online or in person
Source: Serviceportal Rheinland-PfalzShopping
Regardless of where in the EU you purchase goods and services, you are always entitled to the same consumer rights with regard to the following points:
- Contract information
- Pricing and payments
- VAT - Value Added Tax
- Shipping and delivery
- Warranty and returns
- Contract information on the Your Europe portal
- Information on the Your Europe portal on pricing and payments
- Information on the Your Europe portal on VAT - Value Added Tax
- Information on the Your Europe portal about shipping and delivery
- Information on the Your Europe portal regarding warranty and returns