Send inquiries to the Luftfahrt-Bundesamt

You can ask questions about the LBA's area of responsibility preferably online:

• Open the contact form here on the federal portal, which you can use to contact the LBA. The form will guide you step by step through the required information.
• You can optionally upload documents as a file.
• Submit your request.
• Alternatively, you can print out the completed form and send it to the LBA by post.
• The LBA will check your request and contact you if anything is unclear or if any information or documents are missing.
• The LBA will answer your request.
  

No prerequisites apply.

You do not need to submit any documents.

There are no costs.

There is no deadline.

• Act on the Regulation of Access to Federal Information (Freedom of Information Act - IFG)
• Act on the Improvement of Health-Related Consumer Information (Consumer Information Act - VIG)
• Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91
• Regulation (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air
• Regulation (EC) No 1008/2008 on common rules for the operation of air services in the Community
• Regulation (EC) No 2111/2005 on the establishment of a Community list of air carriers subject to an operating ban within the Community and on informing air transport passengers of the identity of the operating air carrier, and repealing Article 9 of Directive 2004/36/EC

• There is no legal remedy.

19.09.2024