Use network of single points of contact for simple handling of administrative procedures

If you want to use the single point of contact service, you must contact the single point of contact in the federal state in which you want to carry out your project:

• Go to the website of the single point of contact for the federal state relevant to you.
• There you can determine the administrative procedures required for your project. Search functions and/or electronic assistants are usually available for this purpose.
• You will then be directed to the relevant online procedures.
  

• Network of single points of contact:

Please contact the Struktur- und Genehmigungsdirektion Nord or Süd.

• Network of single points of contact:

The single point of contact service can be used by

• Service providers,
• companies,
• founders and
• persons who wish to have their professional qualifications recognized

from

• the Federal Republic of Germany
• a member state of the European Union (EU) or
• a member state of the European Economic Area (EEA), currently
  • Iceland,
  • Liechtenstein or
  • Norway.
    

Which documents you need to submit depends on your specific project.

Please note:
You can find more information on the websites of the responsible single points of contact.

The information services provided by the points of single contact are generally free of charge. In some federal states, you have to pay fees for advice and the handling of administrative procedures via a single point of contact.

Information on the amount of the fees can be found on the websites of the respective points of single contact.

Federal states without EA fees:

• Bavaria
• Berlin
• Brandenburg
• Bremen
• Hesse
• North Rhine-Westphalia
• Rhineland-Palatinate
• Saarland
• Saxony-Anhalt
• Schleswig-Holstein
• Thuringia

Federal states with EA fees:

• Baden-Württemberg
• Hamburg
• Mecklenburg-Western Pomerania
• Lower Saxony
• Saxony

Please note:
In addition to the processing fee for the single point of contact service, you must pay the regular fees for your administrative procedure.

The amount of these fees depends on the respective administrative procedure. Information on this can be found in the service descriptions of the respective administrative procedures.

• in the handling of procedures: Deadlines depend on the respective procedure and can be found in the corresponding procedure descriptions

Note:
The deadline only begins when all required documents have been submitted in full.

• for the provision of information:
  • on the Internet portals: immediately
  • Requests by e-mail: usually up to 3 days
• for the processing time of the procedures:
  • The processing time depends on the respective procedure. You can find this in the descriptions of the procedures.
    

• Artikel 6 Richtlinie 2006/123/EG über Dienstleistungen im Binnenmarkt
• Artikel 57 und 57a Richtlinie 2005/36/EG über die Anerkennung von Berufsqualifikationen, geändert durch die Richtlinie 2013/55/EU
• Anhang III Nummer 1 Verordnung (EU) 2018/1724 über Einrichtung eines einheitlichen digitalen Zugangstors
• §§ 71a bis e Verwaltungsverfahrensgesetz (VwVfG)
• § Section 1 of the State Act on Single Points of Contact in Administrative Matters

none

• Forms: no
• Online procedure possible: yes
• Written form required: no
• Personal appearance required: no

Note: Depending on the procedure to be carried out, written form or personal appearance may be required. Details can be found in the relevant procedure descriptions.

• Auf den Portalen des Netzwerks einheitlicher Ansprechpartner

Further information can be found on the EAP portal of the state of Rhineland-Palatinate.

Information can also be found in the brochure "Behördenwege leicht gemacht" (Administrative procedures made easy), which can be downloaded from the Rhineland-Palatinate EAP portal.

Information on associations and organizations that can provide companies and customers with further advice and support is available from the EAP.

20.06.2024

The text was automatically translated based on the German content.