Illness

Do you need help quickly in a medical emergency? Or do you need assistance with a difficult life situation? Here you will find information about services and contact people for everything from doctors’ visits to emergency rescue to addiction counselling.

Services in Illness

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AIDS counseling
Do you need support and help in dealing with HIV or AIDS? Then the AIDS counseling centers are there to help you with their know-how.
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Apply for a regular pension payment after a pension as total remuneration
Have you received a pension as total compensation following an accident at work, a commuting accident or an occupational illness and the period to which it related has expired? Then you can apply for a pension again under certain conditions.
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Apply for child sickness benefit for those with statutory health insurance and transfer child sickness benefit days to the other parent
If you are unable to work due to your child's illness, you can receive child sickness benefit from your statutory health insurance fund. Under certain conditions, you can transfer the child sickness benefit days to your partner.
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Apply for family insurance in the statutory health insurance scheme
If you have statutory health insurance, you can insure your children and your spouse or partner free of charge under certain conditions. You submit the application to your statutory health insurance fund.
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Apply for farm and household help from agricultural accident insurance
You can receive benefits from the Landwirtschaftliche Berufsgenossenschaft (LBG) for farm and household assistance if you are unable to work or require inpatient treatment as a result of an accident at work or an occupational disease.
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Apply for farm and household help from the agricultural health insurance fund
You can receive benefits from the Agricultural Health Insurance Fund (LKK) for company and household help (BHH) if you are absent due to illness, hospital treatment, preventive or rehabilitation treatment by the LKK or due to pregnancy and maternity leave.
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Apply for farm and household help from the agricultural pension fund
Are you absent, for example due to incapacity for work, medical prevention or rehabilitation measures or because you are pregnant? Then you can apply for benefits from the Agricultural Pension Fund for company and household help.
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Apply for household help
If you are temporarily unable to continue running your household due to illness or other circumstances and no other person in the household can take over, you can apply for help to continue running the household.
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Apply for measures for mother and father-child
Under certain conditions, mothers and fathers are entitled to a mother/father-child measure from their health insurance company.
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Apply for medical rehabilitation at the expense of pension insurance
You can receive medical rehabilitation from the pension insurance fund if your earning capacity is impaired by illness or disability.
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Apply for medical rehabilitation benefits from the Agricultural Old-Age Insurance Fund
You can receive medical rehabilitation benefits from the Landwirtschaftliche Alterskasse (LAK). You must meet certain benefit requirements for this.
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Apply for motor vehicle assistance for persons with statutory accident insurance
You are entitled to motor vehicle assistance if you are dependent on the use of a motor vehicle on a more than temporary basis due to the nature or severity of your health impairment.
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Apply for or terminate voluntary membership of statutory health insurance
Do you belong to a group of people who are not automatically covered by statutory health insurance? Then you can be insured as a voluntary member of a statutory health insurance fund.
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Apply for rehabilitation aftercare from the pension insurance fund
You can receive an aftercare benefit from the pension insurance fund if your attending physician at the rehabilitation facility determines the need for aftercare at the end of your medical rehabilitation.
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Apply for reimbursement from the statutory health insurance fund
You can have the costs of private treatment reimbursed by your statutory health insurance fund under certain conditions.
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Apply for reimbursement of costs for damaged or destroyed aids
If your glasses, prosthesis or other aid is damaged in an accident at work, on the way to work or at school, statutory accident insurance will cover the damage by paying the costs of repair or replacement.
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Apply for reimbursement of costs for remedies under statutory accident insurance
In the event of an accident at work or a recognized occupational illness, you can submit receipts for the costs of remedies to be covered by statutory accident insurance.
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Apply for reimbursement of overpaid contributions for statutory health insurance and social long-term care insurance
If you have paid too much for your statutory health insurance and long-term care insurance, you can apply for a refund from your health insurance fund.
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Apply for replacement of damaged or destroyed aids
If your glasses, prosthesis or other aid is damaged in an accident at work, the agricultural employers' liability insurance association will pay for it.
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Apply for stress testing and occupational therapy from the statutory health insurance fund
Have you had a serious physical or mental illness or an accident and don't know if and when you will be able to work again? Your health insurance fund will cover the costs of stress testing and work therapy if no other social insurance provider is responsible.
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Apply for support for returning to work
If you would like to work despite health problems, you can receive financial support for this - for example for aids or measures.
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Applying for an accident insurance pension in the event of a reduction in earning capacity of at least 40 percent
If your earning capacity is reduced by 40 percent or more, you can apply for a lump sum as compensation for a period of 10 years instead of an accident pension
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Applying for benefits in the event of damage to health as a result of service in the Bundeswehr
If you have suffered a military service injury during your time in the Bundeswehr, you may be entitled to compensation. After leaving military service, pension benefits can be granted upon application.
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Applying for compensation for an accident insurance pension in the event of a reduction in earning capacity of less than 40 percent
If your earning capacity is reduced by less than 40 percent, you can apply for a lump sum as a lifetime settlement instead of an accident pension.
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Applying for compensation for vaccination damage
Have you received a vaccination and suffered damage to your health as a result? Then you can claim and apply for benefits.
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Applying for medical rehabilitation for children and young people with pension insurance
If your child has a chronic illness or their health is at risk, they can receive medical rehabilitation benefits from pension insurance.
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Applying for sickness benefit as an insured person
If you are unable to work for an extended period of time as an employee, you can receive sickness benefit to cover the loss of earnings.
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Applying for sickness benefit for self-employed persons in statutory health insurance
Even if you are self-employed, you can insure yourself at the general contribution rate with statutory sickness benefit entitlement from the 7th week, just like employees subject to compulsory insurance. To do this, you must submit a declaration of choice to your health insurance fund.
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Applying for substitute care under social long-term care insurance
If your private caregiver is unable to care for you due to vacation or illness, your care insurance fund will pay the costs of a replacement in certain cases.
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Applying for transitional allowance for pensioners
If you receive rehabilitation benefits from the pension insurance fund and your entitlement to continued payment of wages or remuneration ends, you may be entitled to transitional allowance.
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Applying for transitional allowance for people with disabilities
As a person with disabilities, you can receive a transitional allowance to cover your living costs if you are taking part in certain training measures.
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Assumption of the costs of medicines and dressings in the event of an accident at work or occupational illness
If you require treatment as a result of an accident at work or commuting accident or a recognized occupational disease, your employer's liability insurance association or accident insurance fund will cover the costs of medicines and dressings for medical treatment.
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Benefits for social participation in statutory accident insurance
If your equal social participation is at risk as a result of an accident at work or commuting accident or a recognized occupational disease, you can receive benefits for social participation.
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Benefits in the event of a need for care for people with statutory accident insurance
If you become in need of care as a result of an accident at work, a commuting accident or an occupational illness, you can receive care allowance and other benefits from the statutory accident insurance.
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Buying medicines in another EU country
Buying medicines in another EU country If you need to buy prescription medicines from a pharmacy in another EU country, you should check in advance whether your prescription...
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Choose or change statutory health insurance
You are free to choose and change your statutory health insurance fund under certain conditions.
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Claim tuberculosis counseling
Do you suffer from tuberculosis? Then you have the opportunity to take part in a tuberculosis consultation.
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Compensation under the Infection Protection Act for loss of earnings
Are you no longer allowed to work due to infection protection and have a loss of earnings as a result? Find out here how you can be reimbursed for loss of earnings.
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Dental disease prevention measures approved for those with health insurance
The purpose of preventive dental care is to examine the teeth and oral cavity in detail in order to detect and treat any dental, oral and jaw diseases at an early stage.
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Emergency call 112 for medical emergencies
Whether in the event of a heart attack, a stroke, other unclear symptoms or even injuries and impairments resulting from an accident; whenever the health or integrity of a fellow...
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Financing hospital treatment for people with health insurance
As an insured person, you are entitled to hospital treatment. The treatment is carried out in a fully inpatient manner if the treatment goal cannot be achieved by partial, pre- or post-inpatient or outpatient treatment including home nursing.
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Financing palliative care (specialized outpatient) for health insurance
Insured persons are entitled to specialised outpatient palliative care (SAPV) in the home or family sector.
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Financing remedies for people with health insurance
Insured persons of the statutory health insurance are entitled to medically necessary remedies.
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Financing sociotherapy for people with health insurance
Insured persons who are severely mentally ill and are unable to take advantage of medical or medically prescribed services independently are entitled to sociotherapy.
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Granting orthodontic treatment for health insurance
Health insurance companies cover the costs of medically necessary orthodontic treatment for children and adolescents under the age of 18.
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Granting sickness assistance
Children or adolescents in foster families or in inpatient facilities of children and youth welfare are entitled to sickness assistance.
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Health insurance covers the costs of preventive services
Insured persons can find out from their health insurance company what prevention options are available. The health insurance companies provide quality-assured offers.
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Home care costs in case of prevention of the caregiver
If relatives who otherwise always care are prevented, the care fund assumes the costs of a replacement care.
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Home nursing care benefits for people with statutory accident insurance
You will receive home nursing care from your employer's liability insurance association or accident insurance fund to replace or shorten a stay in hospital.
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Housing assistance for people with statutory accident insurance
Have you suffered long-term damage to your health as a result of an accident at work, an accident on the way to work or an occupational disease, so that you need housing suitable for the disabled? Then you can receive housing assistance from the statutory accident insurance.
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Initial medical care in the event of an accident at work or occupational illness
Do you need medical treatment for the first time due to an accident at work or commuting accident or a recognized occupational disease? Then the statutory accident insurance will cover the costs.
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Medical and dental treatment for people with statutory accident insurance in the event of an accident at work or occupational illness
Do you need medical or dental treatment due to an accident at work or an occupational disease? Then the statutory accident insurance will cover the costs.
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Medical on-call service, dental emergency service and pharmacy emergency service
The statutory health insurance (dental) medical associations have the task of ensuring contractual (dental) medical care in the federal states. This also applies to times when th...
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Medical treatment for people with health insurance
People with statutory health insurance are entitled to medical treatment.
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Medicines and dressings for people with health insurance
People with health insurance are entitled to a supply of pharmacy-only medicines and bandages.
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Participate in the "RV Fit" prevention program of the German Pension Insurance
If you are working and the first impairments or complaints appear, German Pension Insurance offers you a free training program with elements on exercise, nutrition and stress management.
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Preventing an occupational disease in agriculture or avoiding the aggravation of an occupational disease
If you are exposed to a hazard at work that can cause an occupational disease, you will receive preventive measures under certain conditions.
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Provide rehabilitation measures for insured persons
Rehabilitation can help you avoid the permanent onset of a disability or need for care or to cope better with the consequences.
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Psychotherapeutic services for people with statutory accident insurance
You can access psychotherapeutic services after an accident at work or occupational illness via the psychotherapist procedure of the statutory accident insurance.
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Reapplying for a statutory accident insurance pension due to aggravation after a settlement
You can receive a pension again from the statutory accident insurance after a settlement on application and under certain conditions.
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Reapplying for a widow's or widower's pension from statutory accident insurance after a settlement
Even if you have received a settlement in the course of remarriage, you can again receive a survivor's pension from statutory accident insurance on application and under certain conditions.
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Receive a pension from the agricultural accident insurance
Is your earning capacity limited due to an accident at work, an accident on the way to work or an occupational disease? If so, you may be entitled to an agricultural accident insurance pension under certain conditions.
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Receive a pension from the statutory accident insurance
If your earning capacity is reduced after an accident at work or due to an occupational illness, you will receive a pension from the statutory accident insurance.
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Receive compensation for wear and tear on clothing and underwear
If your clothing wears out after an accident at work, a commuting accident or due to an occupational illness, for example because you wear a prosthesis, you will receive compensation under certain conditions.
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Receive household help and childcare costs under statutory accident insurance
So that you can continue to run your household or look after your children after an insured event, the statutory accident insurance will support you financially or in organizing help under certain conditions.
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Receive injury benefit from the statutory accident insurance
If you are unable to work due to an accident at work or an occupational illness, you will receive injury benefit.
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Receive partial reimbursement of costs in statutory health insurance
If you work in the area of statutory health insurance and a service regulation applies to you, you can agree a partial reimbursement of costs. You then initially pay for medical services yourself and are reimbursed for your expenses under certain conditions.
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Receive transitional allowance from statutory accident insurance during occupational rehabilitation
If you are taking part in qualified measures for participation in working life (occupational rehabilitation) as a result of an accident at work or commuting accident or a recognized occupational disease and are not receiving a salary, you will receive a transitional allowance.
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Receiving child injury benefit from statutory accident insurance
Has your child had an accident at kindergarten or school and therefore needs to be looked after by you at home? Then you can receive child injury benefit under certain conditions.
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Reimbursement of costs for treatment in hospitals and rehabilitation facilities for people with statutory accident insurance
If you have an accident or illness in connection with your work, the statutory accident insurance pays for medical treatment.
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Report a suspected occupational disease to the statutory accident insurance fund
If you have indications that an occupational disease may be present, you have the option of reporting this to your employer's liability insurance association or accident insurance fund.
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Report a work, commuting or school accident to the statutory accident insurance provider
If a work, commuting or school accident has occurred in your company or institution, you must report it to your relevant employers' liability insurance association or accident insurance fund.
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Report benefits from statutory accident insurance and expenses for property damage in the event of emergency aid
If you have helped in a dangerous situation, you can claim benefits from the statutory accident insurance as in the case of an accident at work and compensation for material damage.
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Report occupational illness to the agricultural employers' liability insurance association
The agricultural accident insurance checks the suspicion of an occupational disease when it receives a corresponding notification.
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Report suspected adverse reactions and damage to health caused by medicinal products, vaccines or tissue preparations
By reporting suspected cases of side effects or vaccination complications to the authorities, you help to make medicines and vaccines safer.
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Report work and commuting accidents to agricultural accident insurance
If an accident at work has occurred in your company or institution, you must report it to the accident insurance company.
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Rescue service/ ambulance service
The ambulance service is responsible for emergency and patient transportation. In emergencies, dial 112.
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Statutory accident insurance: Preventing an occupational disease or avoiding the aggravation of an occupational disease
Are you exposed to a risk at work that could lead to the development, aggravation or recurrence of an occupational disease? If so, you are entitled to preventive measures under certain conditions.
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Sterilization Apply for cost coverage
The statutory health insurance funds cover the costs of medically required sterilization.
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Submit educational material for medicinal products for approval
If you, as the marketing authorization holder of medicinal products, are obliged to create additional educational material for your product, you must submit this for national approval.
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Submit notification of aids as part of rehabilitation for people with statutory accident insurance
Do you need medical aids such as a wheelchair or glasses as part of rehabilitation due to the consequences of an accident at work or an occupational illness? Then the statutory accident insurance will cover the costs.
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Submit photo for the electronic health card
Did you provide your photo for the electronic health card (eGK) more than 10 years ago? Then your health insurance company may ask you to submit a new photo.
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Submit travel and transportation costs for medical treatment in the event of an accident at work or occupational illness
In the event of a recognized occupational accident or illness, you can submit associated travel and transport costs for reimbursement.
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Subsidy for dentures or assumption of costs for other types of dental prostheses for people with statutory health insurance, including support for people on low incomes
You receive subsidies from your statutory health insurance for dentures. Only in exceptional cases will the health insurance fund cover the costs of implants. Insured persons with a low income may receive financial support.
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Support for returning to work for people with statutory accident insurance
If you have an accident at work or an occupational illness, the statutory accident insurance (DGUV) will use all appropriate means to enable you to return to work. Children and young people can also receive benefits in the event of an insured event.
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Transitional benefit due to occupational illness for people with statutory accident insurance
If you are no longer working due to an occupational disease, you can receive a transitional benefit from the statutory accident insurance.
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Travel costs
If you need transportation in connection with a health insurance benefit for compelling medical reasons, your health insurance company will in many cases cover the travel costs.
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Treatment for war victims
As an impaired person (so-called damaged), you will receive medical treatment on request for damage to health that has been recognized as a result of damage or caused by a recognized consequence of damage.