Illness

Do you need help quickly in a medical emergency? Or do you need assistance with a difficult life situation? Here you will find information about services and contact people for everything from doctors’ visits to emergency rescue to addiction counselling.

Services in Illness

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AIDS counseling
Do you need support and help in dealing with HIV or AIDS? Then the AIDS counseling centers are there to help you with their know-how.
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Apply for compensation under the Infection Protection Act for loss of earnings
Are you no longer allowed to work due to infection protection and have a loss of earnings as a result? Find out here how you can be reimbursed for loss of earnings.
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Apply for measures for mother and father-child
Under certain conditions, mothers and fathers are entitled to a mother/father-child measure from their health insurance company.
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Apply for motor vehicle assistance for persons with statutory accident insurance
You are entitled to motor vehicle assistance if you are dependent on the use of a motor vehicle on a more than temporary basis due to the nature or severity of your health impairment.
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Apply for reimbursement of costs for remedies under statutory accident insurance
In the event of an accident at work or a recognized occupational illness, you can submit receipts for the costs of remedies to be covered by statutory accident insurance.
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Apply for substitute care in the social long-term care insurance
If your private caregiver cannot care for you due to vacation or illness, your long-term care insurance will pay for a substitute in certain cases.
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Apply for transitional allowance for people with disabilities
As a person with disabilities, you may receive transitional benefits to help cover your living expenses if you participate in certain educational activities.
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Applying for compensation for vaccination damage
Have you received a vaccination and suffered damage to your health as a result? Then you can claim and apply for benefits.
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Benefits for social participation in statutory accident insurance
If your equal social participation is at risk as a result of an accident at work or on the way to work or a recognized occupational disease, you can receive benefits for social participation.
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Benefits in the event of a need for care for persons insured under the statutory accident insurance scheme
If you need care as a result of an occupational accident, commuting accident or occupational disease, you can receive care allowance and other benefits from the statutory accident insurance.
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Dental disease prevention measures approved for those with health insurance
The purpose of preventive dental care is to examine the teeth and oral cavity in detail in order to detect and treat any dental, oral and jaw diseases at an early stage.
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Emergency call 112 for medical emergencies
Whether in the event of a heart attack, a stroke, other unclear symptoms or even injuries and impairments resulting from an accident; whenever the health or integrity of a fellow...
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Financing palliative care (specialized outpatient) for health insurance
Insured persons are entitled to specialised outpatient palliative care (SAPV) in the home or family sector.
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Financing remedies for people with health insurance
People insured under the statutory health insurance scheme are entitled to medically necessary remedies.
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Financing sociotherapy for people with health insurance
Insured persons who are severely mentally ill and are unable to take advantage of medical or medically prescribed services independently are entitled to sociotherapy.
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Granting orthodontic treatment for health insurance
Health insurance companies cover the costs of medically necessary orthodontic treatment for children and adolescents under the age of 18.
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Granting sickness assistance
Children or adolescents in foster families or in inpatient facilities of children and youth welfare are entitled to sickness assistance.
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Health insurance covers the costs of preventive services
Insured persons can find out from their health insurance company what prevention options are available. The health insurance companies provide quality-assured offers.
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Home care costs in case of prevention of the caregiver
If relatives who otherwise always care are prevented, the care fund assumes the costs of a replacement care.
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Hospital treatment
As an insured person, you are entitled to hospital treatment. Treatment is provided on a full inpatient basis if the treatment objective cannot be achieved by partial, pre-hospital or post-hospital treatment or outpatient treatment including home nursing care.
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Making a claim for travel and transport costs for medical treatment if you have an accident at work or an occupational disease
Following a recognised accident at work or an occupational disease, you can claim reimbursement for related travel and transportation expenses.
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Medical first aid in case of occupational accident or disease
Do you need initial medical treatment for an occupational or commuting accident or a recognized occupational disease? Then the statutory accident insurance will cover the costs.
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Medical on-call service 116 117
The statutory health insurance (dental) medical associations have the task of ensuring contractual (dental) medical care in the federal states. This also applies to times when th...
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Medical treatment for people with health insurance
People with statutory health insurance are entitled to medical treatment.
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Medicines and dressings for people with health insurance
People with health insurance are entitled to a supply of pharmacy-only medicines and bandages.
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Provide rehabilitation measures for insured persons
Rehabilitation can help you avoid the permanent onset of a disability or need for long-term care, or help you cope better with the consequences.
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Receive a home help and child care costs in the statutory accident insurance
To enable you to continue running your household or looking after your children after an insured event, the statutory accident insurance will support you financially or in organizing help under certain conditions.
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Receive a pension from the statutory accident insurance
If your earning capacity is reduced after an accident at work or due to an occupational illness, you will receive a pension from the statutory accident insurance.
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Receive injury benefit from the statutory accident insurance
If you are unable to work due to an accident at work or an occupational disease, you will receive injury benefit.
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Receive transitional allowance from statutory accident insurance during occupational rehabilitation
If you are taking part in qualified measures for participation in working life (occupational rehabilitation) as a result of an accident at work or commuting accident or a recognized occupational disease and are not receiving a salary, you will receive a transitional allowance.
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Reimbursement of costs for treatment in hospitals and rehabilitation facilities for people with statutory accident insurance
If you have an accident or illness in connection with your work, the statutory accident insurance pays for medical treatment.
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Report a work, commuting or school accident to the statutory accident insurance provider
If a work, commuting or school accident has occurred in your company or institution, you must report it to your relevant employers' liability insurance association or accident insurance fund.
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Request help in the household
If you are temporarily unable to continue running your household due to illness or other circumstances and no other person in the household can take over, you can apply for help to continue running the household.
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Rescue service/ ambulance service
The ambulance service is responsible for emergency and patient transportation. In emergencies, dial 112.
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Sterilization Apply for cost coverage
The statutory health insurance funds cover the costs of medically required sterilization.
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Travel costs
If you need transportation in connection with a health insurance benefit for compelling medical reasons, your health insurance company will in many cases cover the travel costs.
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Treatment for war victims
As an impaired person (so-called damaged), you will receive medical treatment on request for damage to health that has been recognized as a result of damage or caused by a recognized consequence of damage.
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Support for returning to work for people with statutory accident insurance
If you have an accident at work or an occupational illness, the statutory accident insurance (DGUV) will use all appropriate means to enable you to return to work. Children and young people can also receive benefits in the event of an insured event.
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After a settlement, reapply for a pension from the statutory accident insurance due to aggravation
You can receive a pension from the statutory accident insurance again after a settlement upon application and under certain conditions.
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After a settlement, reapply for a widow's or widower's pension from statutory accident insurance
Even if you have received a settlement in the course of remarriage, you can again receive a survivor's pension from the statutory accident insurance upon application and under certain conditions.
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Apply for a subsidy for dentures or assumption of costs for a different type of dental prosthesis for people with statutory health insurance
You receive subsidies from your statutory health insurance for dentures. Only in exceptional cases will the health insurance fund cover the cost of implants. Insured persons with a low income may receive financial support.
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Apply for child sickness benefit for those with statutory health insurance and transfer child sickness benefit days to the other parent
If you are unable to work due to your child's illness, you can receive child sickness benefit from your statutory health insurance fund. Under certain conditions, you can transfer the child sickness benefit days to your partner.
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Apply for family insurance in the statutory health insurance scheme
If you have statutory health insurance, you can insure your children and your spouse or partner free of charge under certain conditions. You submit the application to your statutory health insurance fund.
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Apply for farm and household assistance from the Agricultural Accident Insurance Fund
You can receive benefits from the Agricultural Employer's Liability Insurance Association (LBG) for farm and household assistance if you are unable to work or require inpatient treatment as a result of an accident at work or occupational disease.
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Apply for farm and household help from the agricultural health insurance fund
You can receive benefits from the Agricultural Health Insurance Fund (LKK) for company and household help (BHH) if you are absent due to illness, hospital treatment, preventive or rehabilitation treatment by the LKK or due to pregnancy and maternity leave.
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Apply for medical rehab at the expense of pension insurance
You can receive medical rehab from the pension insurance if your earning capacity is impaired by illness or disability.
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Apply for medical rehabilitation benefits from the Agricultural Old-Age Insurance Fund
You can receive medical rehabilitation benefits from the Landwirtschaftliche Alterskasse (LAK). You must meet certain benefit requirements for this.
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Apply for or terminate voluntary membership of statutory health insurance
Do you belong to a group of people who are not automatically covered by statutory health insurance? Then you can be insured as a voluntary member of a statutory health insurance fund.
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Apply for rehabilitation aftercare offer at the pension insurance company
You can receive an aftercare benefit from the pension insurance if your attending physician at the rehab facility determines the need for rehab aftercare at the end of medical rehab.
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Apply for reimbursement from the statutory health insurance fund
You can have the costs of private treatment reimbursed by your statutory health insurance fund under certain conditions.
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Apply for reimbursement of damaged or destroyed aids
If your glasses, prosthesis or other aid is damaged in an accident at work, on the way to work or at school, the statutory accident insurance will compensate for the damage by covering the cost of repair or replacement.
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Apply for reimbursement of overpaid contributions for statutory health insurance and social long-term care insurance
If you have paid too much for your statutory health insurance and long-term care insurance, you can apply for a refund from your health insurance fund.
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Apply for stress testing and occupational therapy from the statutory health insurance fund
Have you had a serious physical or mental illness or an accident and don't know if and when you will be able to work again? Your health insurance fund will cover the costs of stress testing and work therapy if no other social insurance provider is responsible.
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Apply for support for returning to work
If you would like to work despite health problems, you can receive financial support for this - for example for aids or measures.
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Applying for an accident insurance pension in the event of a reduction in earning capacity of at least 40 percent
If your earning capacity is reduced by 40 percent or more, you can apply for a lump sum as compensation for a period of 10 years instead of an accident pension
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Applying for benefits in the event of damage to health as a result of service as a soldier in the German Armed Forces
If you have suffered a military service injury during your time in the Bundeswehr, you may be entitled to compensation. After leaving military service, pension benefits can be granted on application.
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Applying for medical rehabilitation for children and young people with pension insurance
If your child has a chronic illness or their health is at risk, they can receive medical rehabilitation benefits from pension insurance.
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Applying for sickness benefit as an insured person
If you as an employee are unable to work for a longer period of time, you can receive sickness benefit to cover the loss of earnings.
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Applying for sickness benefit for self-employed persons in statutory health insurance
Even if you are self-employed, you can insure yourself at the general contribution rate with statutory sickness benefit entitlement from the 7th week, just like employees subject to compulsory insurance. To do this, you must submit a declaration of choice to your health insurance fund.
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Applying for transitional allowance for pensioners
If you receive rehabilitation benefits from the pension insurance fund and your entitlement to continued payment of wages or remuneration ends, you may be entitled to transitional allowance.
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Buying medicines in another EU country
Buying medicines in another EU country If you need to buy prescription medicines from a pharmacy in another EU country, you should check in advance whether your prescription...
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Choose or change statutory health insurance
You are free to choose and change your statutory health insurance fund under certain conditions.
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Health insurance rules and application for a European Health Insurance Card
Here you will find information on health insurance rules relating to short-term and long-term stays in another Member State and your rights and obligations in relation to the European Health Insurance Card.
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Medical treatment
If you wish to receive medical treatment in Germany, you can find information about your rights and obligations here.
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Participate in the "RV Fit" prevention program of the German Pension Insurance Fund
If you are employed and the first impairments or complaints appear, the German Pension Insurance offers you a free training program with elements on exercise, nutrition and stress management.
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Preventing an occupational disease in agriculture or avoiding the aggravation of an occupational disease
If you are exposed to a hazard at work that can cause an occupational disease, you will receive preventive measures under certain conditions.
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Psychotherapeutic services for persons insured under the statutory accident insurance scheme
You can access psychotherapeutic services after an accident at work or occupational disease via the psychotherapist procedure of the statutory accident insurance.
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Receive a pension from the agricultural accident insurance
Is your earning capacity limited due to an accident at work, an accident on the way to work or an occupational disease? If so, you may be entitled to an agricultural accident insurance pension under certain conditions.
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Receive compensation for wear and tear on clothing and underwear
If your clothing wears out after an accident at work, a commuting accident or due to an occupational illness, for example because you wear a prosthesis, you will receive compensation under certain conditions.
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Receive partial reimbursement of costs in statutory health insurance
If you work in the area of statutory health insurance and a service regulation applies to you, you can agree a partial reimbursement of costs. You then initially pay for medical services yourself and are reimbursed for your expenses under certain conditions.
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Receiving child injury benefit from statutory accident insurance
Has your child had an accident at kindergarten or school and therefore needs to be looked after by you at home? Then you can receive child injury benefit under certain conditions.
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Report a suspected occupational disease to the statutory accident insurance fund
If you have indications that an occupational disease may be present, you have the option of reporting this to your employer's liability insurance association or accident insurance fund.
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Report occupational disease to the Agricultural Employer's Liability Insurance Association
The Agricultural Accident Insurance Fund investigates the suspicion of an occupational disease when it receives a report of such a disease.
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Report suspected adverse reactions and damage to health caused by medicinal products, vaccines or tissue preparations
By reporting suspected cases of side effects or vaccination complications to the authorities, you help to make medicines and vaccines safer.
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Report work and commuting accidents to agricultural accident insurance
If an accident at work has occurred in your company or institution, you must report it to the accident insurance company.
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Request replacement for damaged or destroyed aids
If your glasses, prosthesis or other aid is damaged in an accident at work, the Agricultural Employer's Liability Insurance Association will pay for it.
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Request settlement of an accident insurance pension in the event of a reduction in earning capacity of less than 40 percent
If your earning capacity is reduced by less than 40 percent, you can apply for a monetary sum as a settlement for life instead of an accident pension.
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Statutory accident insurance: Preventing an occupational disease or avoiding the aggravation of an occupational disease
Are you exposed to a risk at work that could lead to the development, aggravation or recurrence of an occupational disease? If so, you are entitled to preventive measures under certain conditions.
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Submit educational material for medicinal products for approval
If you, as the marketing authorization holder of medicinal products, are obliged to create additional educational material for your product, you must submit this for national approval.
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Transitional benefit due to occupational disease for persons insured under the statutory accident insurance scheme received
If you no longer work due to an occupational disease, you can receive a transitional benefit from the statutory accident insurance.