Complaints and petitions

A spirit of competition invigorates business. But to avoid socially and economically harmful excesses, there are rules of conduct for business. If you believe or suspect you are being subjected to misconduct, you can find relevant government services and contacts here.

Services in Complaints and petitions

Service
Apply to the Federal Railway Authority for the provision of an electronic file for inspection
Are you involved in administrative proceedings with the Federal Railway Authority (EBA) and need access to your procedural documents? Then you can apply to the EBA for access to your files.
Service
Breeding program apply for permission
You want to perform a breeding brogram? Then you need to apply for a permit.
Service
Complaints and arbitration proceedings under the German Investment Code Implementation
Service
Filing a complaint due to lack of price transparency
If the final price and price components of a flight booking are not shown or not shown transparently, you can file a complaint. This also applies if optional services are preset or prices are discriminated against on the basis of your nationality or place of residence.
Service
Filing a complaint with the supervisory authority
Do you think an official decision is wrong? Then you can file a supervisory complaint.
Service
Lodge an appeal against decisions of the DPMA
You can lodge an appeal against decisions of the German Patent and Trade Mark Office (DPMA) in IP proceedings.
Service
Online appointments
Appointments are often also assigned online.
Service
Prostitution Restricted areas Provision of information
Do you run a prostitution business? Then you should check whether there are restricted area regulations at your place of activity.
Service
Public procurement - Lodge an immediate appeal with the Court of Appeal
You can lodge an immediate appeal against decisions of the Public Procurement Board with the Court of Appeal. For this purpose, a period of two weeks from the notification of the...
Service
Report a bicycle without a master
You can report abandoned driving edges in public spaces, as well as bicycles that are likely to have been stolen.
Service
Report price agreements and other restrictive agreements between companies
Cartels harm the economy as a whole and, above all, consumers. If competitors coordinate their behavior on a market in order to restrict or eliminate competition, this is known...
Service
Reporting a violation of the rights of disabled persons and persons with reduced mobility when traveling by air
If you are denied a flight booking or transportation on a booked flight due to a disability or reduced mobility, or if insufficient assistance is provided by the airport or airline in relation to your flight, you can file a complaint.
Service
Reporting violations in the financial services sector
If you have information about violations in the financial services sector, you can contact the whistleblower office of the Federal Financial Supervisory Authority (BaFin) anonymously.
Service
Settling a dispute at the BaFin arbitration board
Are you in dispute with a bank or financial services company? Then under certain circumstances you can turn to the arbitration board of the Federal Financial Supervisory Authority (BaFin).
Service
Submit a complaint due to missing or insufficient information about the identity of the operating air carrier
If you were not informed about the operating airline, or were not informed in good time, or if you were not offered alternative transportation or reimbursement of ticket costs in the event of a flight cancellation with a company classified as unsafe, you can file a complaint.
Service
Submitting complaints about the basic account
If your bank rejects your application for a basic account, does not provide you with sufficient support when switching accounts or does not charge a standard market fee, you can lodge a complaint with the Federal Financial Supervisory Authority or initiate administrative proceedings.
Service
Submitting information on violations of antitrust law
If you have any indications of possible violations of antitrust law, you can submit them to the Bundeskartellamt as a submission or complaint.